webgrid logo
webgrid
Home Services About Us Contact

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how webgrid collects, uses, and protects your personal information when you visit our website.

Last updated: December 2024

Introduction

webgrid ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website located at webgrid.cc and use our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

This policy applies to all users of our website, including but not limited to visitors, registered users, and subscribers to our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us through forms or email
  • Request our services
  • Participate in surveys or contests
  • Submit feedback or reviews

This information may include:

  • Name and contact information
  • Email address
  • Phone number
  • Company or organization name
  • Job title
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and navigation behavior
  • Device identifiers and session information

This information is collected using cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Deliver customer support and respond to inquiries
  • Send technical notices and security alerts

Communication

  • Send newsletters and promotional materials
  • Provide service updates and announcements
  • Respond to your comments and questions
  • Follow up on submitted forms

Analytics and Improvement

  • Analyze usage patterns and trends
  • Measure the effectiveness of our content
  • Improve website functionality and user experience
  • Develop new features and services

Legal and Security

  • Comply with legal obligations
  • Protect against fraud and unauthorized use
  • Enforce our terms of service
  • Maintain the security of our systems

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers include:

  • Website hosting and cloud services
  • Payment processing companies
  • Email marketing platforms
  • Analytics and performance monitoring services
  • Customer support tools

All service providers are contractually obligated to protect your information and use it only for the purposes specified.

Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Protect the rights and safety of our users
  • Prevent fraud or security breaches

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide you with the option to delete your account before the transfer is completed.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption

All data transmission is protected using industry-standard SSL/TLS encryption protocols.

Access Controls

Strict access controls ensure that only authorized personnel can access your personal information.

Regular Audits

We conduct regular security audits and assessments to maintain the highest security standards.

Important Notice

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you if we become aware of any breach that affects your information.

Your Rights and Choices

You have certain rights regarding your personal information. The specific rights available to you may vary depending on your location:

Access and Portability

  • Request access to your personal information
  • Obtain a copy of your data in a portable format
  • Review how your information is being used

Correction and Updates

  • Correct inaccurate or incomplete information
  • Update your personal details
  • Modify your communication preferences

Deletion

  • Request deletion of your personal information
  • Close your account and remove your data
  • Withdraw consent for data processing

Objection and Restriction

  • Object to certain types of data processing
  • Restrict processing of your information
  • Opt out of marketing communications

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within 30 days and may require additional information to verify your identity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

Cookie Type Purpose Duration
Essential Cookies Required for basic website functionality Session
Analytics Cookies Help us understand how visitors use our website 2 years
Marketing Cookies Used to deliver personalized advertisements 1 year
Preference Cookies Remember your settings and preferences 1 year

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Browser Controls: Most browsers allow you to block or delete cookies

Opt-out Tools: You can opt out of targeted advertising through industry opt-out pages

Contact Us: Contact us directly if you need help managing cookie preferences

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Our Commitment

  • We do not knowingly collect personal information from children under 13
  • If we become aware that we have collected such information, we will delete it promptly
  • Parents and guardians are encouraged to monitor their children's internet usage
  • If you believe your child has provided personal information, please contact us immediately

If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to remove that information from our servers as quickly as possible and ensure compliance with applicable privacy laws.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.

Transfer Safeguards

  • We use appropriate safeguards for international transfers
  • All transfers comply with applicable data protection laws
  • We implement contractual protections for data security
  • We ensure adequate protection levels are maintained

Your Rights

  • You may object to certain international transfers
  • We provide information about transfer safeguards
  • You can request additional protections when available
  • We respect your preferences regarding data transfers

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide a summary of key changes when appropriate
  • Obtain your consent for material changes where required by law

Stay Informed

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

If you have questions about any changes to this Privacy Policy, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Get in Touch

Address

J.P. Laurel Ave, Bajada
Davao City, Philippines

Phone

+63 917 603 8842

Business Hours

Monday - Friday 9:00 - 18:00 PHT
Saturday
Sunday

We typically respond to privacy inquiries within 2-3 business days.

Related Policies

We recommend reviewing our other related policies to understand how we collect and protect your information:

Cookie Policy

Learn more about how we use cookies and similar technologies on our website.

Read Cookie Policy

Terms of Service

Review our terms and conditions that govern the use of our website and services.

Read Terms of Service